Billing
Corovix Plus is billed in advance in Australian dollars via Stripe. Monthly plans renew every month; annual plans renew every 12 months. All prices are shown on our pricing page and include GST where applicable.
Cancellation
You can cancel any time from Settings → Billing → Manage billing. When you cancel, you retain access to Plus features until the end of the current billing period. After that your account automatically reverts to the Free plan — your data is preserved.
Refunds
We do not offer refunds for payments already made, including partial months on monthly plans or unused time on annual plans. You can cancel any time and keep access to Plus features until the end of your current billing period. For billing questions, contact support@corovix.com.au.
Failed payments
If a renewal payment fails, Stripe will retry over several days and we'll email you. If payment still fails, your subscription will end and your account will move to the Free plan; usage caps then apply.
Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law, including the consumer guarantees that apply to services supplied to consumers.
Contact
Billing questions: support@corovix.com.au. Include your account email and, if possible, the Stripe receipt number.